Emotional Intelligence in Leadership | Griggs Coaching & Facilitating

The Leadership Shift: From Authority to Authenticity

In the not-so-distant past, leadership was measured by decisiveness, assertiveness, and control. But today, the most admired leaders are those who lead with heart. Emotional Intelligence (EQ) has emerged as the defining trait that separates good managers from truly transformational leaders.

At Griggs Coaching & Facilitating, we see this shift daily. As the workplace becomes more inclusive and complex, leading with emotional clarity isn’t just preferred—it’s required.

What Is Emotional Intelligence, Really?

Emotional Intelligence refers to your ability to recognize, understand, and manage your own emotions while also being attuned to others'. The five core elements are:

• Self-Awareness – Understanding your emotions and how they impact others

• Self-Regulation – Managing impulses and staying grounded in challenging moments

• Motivation – Leading from purpose, not ego

• Empathy – Feeling with, not just for, others

• Social Skills – Navigating conflict, giving feedback, building trust

These aren’t abstract ideas. They’re measurable, trainable, and profoundly impactful.

Why EQ Is a Business Advantage

High-EQ leaders foster environments of psychological safety, innovation, and belonging. According to a TalentSmart study, 90% of top performers score high in emotional intelligence. Companies with emotionally intelligent leadership report:

• Increased team performance

• Better decision-making under pressure

• Higher employee satisfaction and retention

• Fewer HR conflicts and cultural misfires

And when it comes to navigating race, identity, and inclusion in the workplace, EQ becomes a bridge—not a bypass.

Common Missteps We See

Even well-meaning leaders can falter. Emotional intelligence isn’t just about being “nice.” Some pitfalls include:

• Emotional avoidance disguised as positivity

• Confusing empathy with people-pleasing

• Failing to regulate during hard conversations

At Griggs Coaching & Facilitating, we help leaders practice emotional honesty and congruence—so their presence inspires rather than performs.

How to Build Your EQ (and Your Team’s)

Developing emotional intelligence is a journey, not a checklist. Start here:

• Reflect – Ask, “How do I show up under pressure?”

• Listen deeply – Especially when you feel uncomfortable

• Practice vulnerability – Invite feedback, stay open

• Work with a guide – A coach or facilitator can help you surface blind spots and refine your leadership habits

Closing Insight: The Inner Work of Outer Leadership

Inclusion. Innovation. Integrity. All of these begin within.

Emotional intelligence isn’t fluff—it’s the future of effective, ethical leadership. And it’s the work Lewis Brown Griggs has been guiding leaders through for over 30 years.

✅ Call to Action

Want to lead with more clarity and compassion?
Book Your Free Discovery Call with Lewis today.