Q. What hardware do I need to use your cd-roms?
A. For a full list of specifications, go to our
cd-rom technical requirements
Q. What computer platforms can I run your cd-roms on?
A. Windows 95, Windows NT, Macintosh
Q. What exactly is No Potential Lost ®?
A. No Potential Lost ® is a three part CD-ROM
series which will help you become aware and sensitive of behaviors that
can enhance and deplete your work performance. It will help you "relate
effectively across differences" and it will increase your ability
to succeed in the diverse work and marketplace.
Q. What if I have never used a multimedia CD-ROM program before?
A. If you have never used a multimedia CD-ROM program
before, relax and take your time. Listen, read and watch for instructions.
Use your mouse. You are about to experience the reality of multimedia
learning. There will be video, animation, graphics, audio, and text happening
before you. This is all captured on a little disc, easily accessible whenever
and wherever you need it.
Q. What is on each disc?
A. Here's a very brief summary:
- Disc One: Personal Effectiveness
deals with masking, stereotyping and other behaviors that sabotage one's
- Disc Two: Interpersonal Effectiveness
will improve your team building, conflict management, customer relations
and other interpersonal skills.
- Disc Three: Organizational Effectiveness
examines behaviors that have become institutionalized and have consequences
for the whole organization.
Q. How long does each No Potential Lost ®
disc take to complete?
A. Expect about three to four hours of learning
on each disc. Our CD-ROM's are a very rich and flexible learning tools.
Expect about three to four hours of learning on each disc. We recommend
that you explore about 45 minutes at a time, take a short break, and then
come back to it or leave it for another session. It is unlikely that you
will ever want to explore an entire disc at one time, just as you would
seldom read any book from cover to cover in one sitting. (Like a good
book, however, you may find that you don't want to put it down.
Q. Does No Potential Lost ® follow a
traditional classroom training experience?
A. Do not expect this to be a linear classroom
training experience. The design is random exploration; there are different
branches and you can go wherever you want (unless otherwise instructed
by a teacher or facilitator). Sometimes the program runs itself, especially
when you are watching a video. Other times you have to make active choices
before something happens.
Q. Can No Potential Lost® be used in a classroom training situation?
A. Yes; It is an excellent classroom tool. A facilitator
can target a variety of activities to be worked on and discuss various
solutions. Use the cd with various display devices for a classroom setting.
Q. What are the benefits of your No Potential Lost® computer based
A. There are several benefits. Because our media
is interactive, there are no passive learners. Active learning significantly
increases understanding and retention. There is greater flexibility in
tailoring training time to each individual. Also, this series reduces
costs associated with training: time, materials costs, stand up trainers
time, plan preparation and program development costs. See a complete
analysis of the benefits.
Q. How should I prepare myself for this kind of learning?
A. Approach our CD-ROM series as you would any
new journey. Some things will be familiar. Others will be unfamiliar,
unexpected, even strange. You will enjoy some activities more than others,
but the journey as a whole will be rich and rewarding. You can prepare
yourself by carefully studying the maps of each disc and then planning
where to go (your manager or supervisor may even have made some recommendations).
On the other hand, you may just want to begin, take some risks, and click
and discover as you go along. You can stop when you like, consider issues
that come up for you, discuss things with a colleague(s) working with
you, and then move on.
Q. Okay, so I have the 3 discs. Where should I begin?
A. Start with the program most appropriate to your
current needs and then move to other parts in the series. Always begin
by listening carefully to the introduction and navigation guidelines.
Be alert for screen and audio instructions and remember to explore the
screen with your mouse. Keep in mind the help function included on the
disc (found in the HELP hand). Over time, you can use all three parts
of the series to build a solid foundation for lasting change. Think of
this learning process as "Gentle rain over time, rather than a thunderstorm
on barren land."
Q. Can you tell me more about multimedia?
A. Multimedia is made possible by building a "digital
engine". This engine allows many different parts (video, audio, and
graphics) to interact and produce a multimedia experience on-screen. Sometimes,
however, the parts will 'collide' and the screen may not react as it should.
This is normal and expected, so relax and continue if you come across
minor technical 'hiccups'.
Q. Can my own computer's capabilities affect the performance of the
A. Yes; Take note that your own computer's capabilities
can also affect the performance and that the program will never run exactly
the same way from one machine to another. In addition, keep in mind that
if you start to click fast and indiscriminately, you may quickly lose
control of computer action. If you get confused or lost, or if the program
does not react as you think it should, simply move out of the activity
by clicking the MAP hand once (a navigation tool), and then return to
what you were doing.
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